Clear Answers to Your Most Common Questions

Got questions? We’ve got answers! Here’s everything you need to know about shopping with LovildsSale.
If you need further assistance, please Contact Us.

1. General Questions

1.1 What is LovildsSale?

LovildsSale is an online shopping platform offering lifestyle, beauty, and home essentials with reliable service and secure checkout.

1.2 Do you have physical stores?

No, LovildsSale operates exclusively online to provide better pricing and direct delivery to your door.

1.3 Where do you ship?

We ship worldwide with select restrictions based on item and destination.

2. Orders & Payments

2.1 How do I place an order?

Add items to your cart, go to checkout, enter your details, select payment, and confirm your purchase.

2.2 What payment methods are accepted?

We accept credit/debit cards, PayPal, and other secure options. All transactions are encrypted.

2.3 How can I track my order?

After shipping, a tracking number is emailed. You can also track it on our Track Your Order page.

2.4 Can I modify or cancel an order?

Yes, if it hasn’t shipped. Please contact us immediately via our Contact Us page.

3. Shipping & Delivery

3.1 How long does shipping take?

Domestic: 2–5 business days. International: 7–14 business days depending on location.

3.2 What are the shipping costs?

Shipping rates are shown at checkout. Some items qualify for free shipping.

3.3 Do you offer tracking?

Yes. You’ll receive a tracking number via email and can use our Track Your Order page.

4. Returns & Refunds

4.1 What’s your return policy?

Returns accepted within 30 days of delivery for unused items. View details in our Return Policy.

4.2 How do I start a return?

Submit a request on our Contact Us page. We’ll assist with the process.

4.3 When will I get my refund?

Refunds are processed within 7–10 business days of receiving your return.

5. Account & Security

5.1 Do I need an account?

No, but having one lets you track orders, save info, and access exclusive deals.

5.2 How do I reset my password?

Click “Forgot Password” on the login screen and follow the steps to reset.

5.3 Is my data secure?

Yes, we use secure servers and encryption. Learn more in our Privacy Policy.

6. Need More Help?

Still need assistance? Visit our Contact Us page. Our support team is ready to help.